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How deep does the sludge.....

post #1 of 7
Thread Starter 
need to be before you call?

I swear I have some of the DUMBEST employees on the face of the earth. We had a sewage back up at the store (I think thats what it was) and the water was streaming out of the urinal in the mens room and was deep enough to go OVER THE TOP of Kev's shoes before they called him!

The store now smells AWFUL Kev had to call the plumber and he was there for 3-4 hours trying to unclog the lateral. They finally have it so everything is draining at the store.

But the stupid people were sloshing around the store through the slop water! We have to replace all the mop heads and replace some brooms and other things along with cleaning up the store. I just can't believe that they didn't call sooner. (They claim they called the house but Kev and I NEVER heard the phone ring and no one bothered to call Kev's cell - Kev DOES NOT answer the home phone and I was sewing) But if you have a flood would you call just once????????????

UUUGGGGGG!!!!!!
post #2 of 7

Re: How deep does the sludge.....

I would have closed the bathroom and called you immediately. Recently, we found this sort of thing in a Walmart bathroom. It was not nearly that deep at all. I complained to the manager until they got a plumper in there. Even as a customer, I would have thrown a fit long before it got that bad.
post #3 of 7

Re: How deep does the sludge.....

that is just rediculous! i'm glad you have gotten it under control
post #4 of 7
Thread Starter 

Re: How deep does the sludge.....

Lenora - IT was coming OUT of the bathroom, behind the counter and into lobby. And It was the 5 o'clock person who called - none of the other three that had been there did anything about it. Not trying to mop, or figure out where it was coming from - NOTHING. Just kept walking through it! Imagine if no one was scheduled to come in who had a thoguht to call Kev's cell! UGGG STUPID PEOPLE!
post #5 of 7

Re: How deep does the sludge.....

What frickin idiots! And they probably amde the problem WORSE by waiting so long to call ya'll!
post #6 of 7

Re: How deep does the sludge.....

What idiots!

Hope the clean up goes fast...and that you don't have to do it!
post #7 of 7
Thread Starter 

Re: How deep does the sludge.....

Kev and the janitor got it all cleaned up last night/early this am. They had to shut the dining room down at 8 though cause when the plumber pulled the snake out of the line it left a "toxic" odor in the store that was not conducive to eating.
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